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עבריתQuestions people actually ask
Short answers, no hedging. If something here is not clear, call and ask a person.
How far in advance should I book?
For airport transfers, book at least 12 hours ahead. We accept same-day bookings when a car is free, but a booked car is a guaranteed car. For 6-seater V-Class requests, give us 24 hours where you can.
What happens if my flight is delayed?
Nothing, from your side. Give us your flight number when you book and we track the actual landing time. A delayed flight does not change the fare and does not cost you a waiting charge.
Where does the driver meet me at the airport?
Inside the arrivals hall, holding a name board, after you clear baggage reclaim. You do not need to find a car park or call anyone.
How much luggage can I bring?
The Mercedes E-Class takes 4 passengers with 3 large suitcases. The V-Class takes 6 passengers with 6 large suitcases. Tell us at booking if you are carrying golf clubs, skis or a pushchair and we will send the right car.
How do I pay?
You pay the driver in cash, in euro, at the end of the ride.
Are your prices fixed or metered?
You are quoted a price before you book, calculated from the official Cyprus Ministry of Transport taxi tariff — a base fare plus a per-kilometre rate — and you pay the driver in cash at the end of the ride. In very heavy traffic the metered fare can be higher than the quote, up to the maximum shown with it. We do not apply surge pricing at any time, on any date.
Why is the night price higher?
The Cyprus taxi tariff sets a separate night rate between 20:30 and 06:00, and we apply it exactly as published. For a Mercedes E-Class the day rate is EUR 3.80 base plus EUR 0.95 per kilometre; the night rate is EUR 4.80 base plus EUR 1.10 per kilometre.
Can I book a child seat?
Yes, at no extra charge, but you must request it when booking — we cannot fit one on arrival. Tell us the child's age so we send the correct seat.
Do you operate at night?
Yes, 24 hours a day, every day including public holidays. Night bookings are charged at the official night tariff, not at a surcharge we invented.
Can I cancel or change my booking?
Yes. Cancel free of charge up to 4 hours before pick-up. Inside 4 hours, or if nobody appears at the pick-up point, a cancellation fee may apply. Changes to time or destination are free whenever we can still cover them.
Which parts of Cyprus do you serve?
The whole of the Republic of Cyprus. Most of our work is Larnaca and Paphos airport transfers to Ayia Napa, Protaras, Limassol, Nicosia and Paphos, but we will drive anywhere on the island.
Can hotels book on behalf of guests?
Yes. Partner hotels get their own QR code and a booking portal, guests pay the same regulated tariff with no commission added, and the hotel receives one itemised invoice at the end of each month.